What Our Customers Are Saying
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Michelle Rogers
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This is the 4th ski I've purchased from Nielsen Enterprises. Scott, Jeff, and Gina were fantastic. They were able to answer all of my questions and were able to find me the ski I wanted when everyone else was sold out. The dealership is immaculately clean and organized and it gives you a great feeling when walk in and see the same people over the last 20 years.
Steven Nielsen -
Just bought our first set of waverunners from Jeff. He provided us excellent service, gave us a great deal and was not pushy at all! Would recommend Nielsen to anyone!
Kate Malmstedt -
Wonderful --- Just cannot say enough about this place! Amazing Product - Amazing People!. Would never go anywhere else!. I should write more and that I am editing my post. From the time of purchase a friend introduced me to Ted Nielsen - an amazing person - I cannot thank him enough for how well he took care of me. After taking home my slingshot and finding all the accessories I wanted - which was the whole catalogue. I met Mark Pastryk - the parts manager. We instantly clicked - and I pretty much ordered everything. The benefit of all of this is now I consider the Nielsen family my friends! They are all good people - they take care of their customers. I have been with an auto group selling cars for 16 years and Nielsens customer service is above and beyond! Thank you!
Jonathan Moscovitch -
Found out about them from the bike show. I knew I wanted a bike but not what brand. Dearlership exceptionally clean and friendly staff. Was introduced to Mike Fouke after looking at at 2014 V Star 950. Was told they had a 2015 V Star tourer coming the next week. They held it for me on my word and I purchased it the same day. Added engine guard and picked the bike up within 10 days with my plates. The deal was cut and dry, Mike was very knowledgeable and I feel like I'm part of the Nielsen family. Drove 70 miles to make my purchase and had a great experience.
Kayla Jade Edward -
I had the pleasure of meeting some of the Nielsen staff at the 2017 bike show. On Valentines Day I drove to the store to look over a Kawasaki Vulcan that I had seen at the show. From the minute I walked in Mike, Gina, and Cassie made me feel like I was seeing old friends. Their professional, relaxed, fun loving attitudes made me know if was in the right place to buy my new toy. Thanks to all at Nielsen I'm now the excited proud owner of a Vulcan 900 Classic LT and more importantly a member of the Nielsen family. It was a great way to spend my birthday. Thank you all.
Bill Moreth -
Bought a new slingshot a few months ago, the sales dl department was pretty good..... But The parts and service department are second to none! Never have I had such great customer service as I have with Mark P. This guy goes above and beyond what would ever be expected. I travel over an hour to visit this location rather than a few more local dealerships because of him. Thank you
David Camp -
Looking for a Dealership that has it all, including salesman's you can actually talk to! Visited this shop today and can see what all the buzz is about! The selection of units available certainly bypasses other Dealerships inventory. Great deals to be had on Ski-Doo sleds. Largest Dealership in Northern Illinois - check them out!
Jo Williams -
100% TOP NOTCH SERVICE from start to finish.. I came in looking for a Slingshot.. Paid a little more then i was setting for .. but the service and atmosphere they provide to their customers is WELL worth it! Probably the best Dealer of any kind i have spent my time and money at!!! no matter how busy they were ( and they were busy! ) they still had time for me... Thanks Ted, Jerry, Mike, Ron, Gina, Jeff, Cassy and everyone else i didn't get to meet! you are all amazing!!
Chris Ray -
Highly recommend! Not only my first quad, but my first loan as well. All the employees were great to work with even a few hours from close on a Sunday, and I left a happy buyer! Will definitely spread the word and be a buyer from you for a long time! I thank especially Mike Hamzuik who helped my self with a 2015 sportsman 570, buddy with a 6 seater viking, buddy with a 900 rzr and another 2015 1000 rzr! Thanks guys!
James Riordan -
Mike Found was great to work with... Super easy... Informative and low key... Great first motor cycle buying experience...
Bobby Becker -
Great place! Buddy and I each bought sportsman 850's last week and the process was painless. Jeff is great and Mark in parts is amazing! Give that man a bonus!
Douglas Dugo -
This is my third bike from this dealership Mr Nielsen himself said thank you in the parking lot for my buisiness. Mike Fouke always goes above and beyond to get you in to what you like. Tried a few bikes and now I am a happy owner again. Thanks
Javier Cintrn Izquierdo -
Met Jeff the owner Jeff very professional and awesome people to deal witht purchased two brand-new machines I will go back and purchase from them again
Michael Perry Casillo-Bruno -
Sales, Parts, Service, always spot on. I have been a customer for 25 years and have never been disappointed. Nielsen's staff is friendly and attentive.
Terrence A Nelson -
I have dealing with the Nielsen family for about five years. I have bought pretty much everything from there and every time they were great, honest and a great deal. Also they maintain my toys and I'm beyond completely satisfied with their service. Great job guys.
Christos Antoniou -
As you can see I'm 5 STAR happy with my dealings with Nielsen's. Jerry Coia in sales was more than accommodating. Great deal Jerry, Thank you. I also would like to thank Bob in the service dept. What a knowledgeable mechanic, Thank you Bob. I also like that they do a frontend alignment on all new Spyder's. Happy Customer, thank you.
John Voight -
This dealership is by far the best ever,staff and ownership is 5 star
Marty Geweke -
Excellent staff/team that treat you like part of the family. Always willing to answer a question about bikes,quads,ect. They also do a lot of charitable rides and donations. Always love to stop in and look at new equipment and bikes.
Terry Randall Jr -
Picked up my motorcycle tire today expecting to pay over $100 and surprisingly had a bill for $56. They didn't have to do some things they expected and it ended up cheaper. Hard to find honest service like that! Thanks!
Del Lowrance -
Recently purchased a Goldwing F6B. Cole handled the deal and was great to deal with. The whole team made the numbers work and made sure I was satisfied the whole time. Definately recommended to a few friends after they saw the bike. Thanks guys.
Steve Schueler -
Nielsens marine service department helped me by getting my Jetski fixed. They even got Kawasaki to assume some of the costs by pleading my case for me! Great work guys and thanks a ton Gary!
Andrew Cretors -
i get my bike for Nielsen great people to woke with
Bo Goodman -
A deal so great that we came from Ohio to buy a new limited Spyder. We added some accessories and had them dealer installed. All was done over the phone and there were no problems. Thanks Jerry! We could not be more pleased.
Paul Weaver -
Outstanding! Everybody is so nice and professional. Their all about customer service and follow through!!! They care about you!!!
Robert Bates -
Bought my motorcycle there........ service work and salesman are 5 star
Bootlegg Goldwing
We purchased a slightly used cam am 4-Wheeler from Nielsen's. We were very happy with the sale. When we got home and were riding it we noticed it was making a noise from the rear end. We called Nielsen and they looked at it and replaced some parts at no charge. When we rode it some more it was still making the noises. We took it back and they and can am ended up replacing the rear end, again at no charge to us. They really went above and beyond to help us out when they did not have too. We are so thankful for the great people at Nielsen, from Matt in sales to Ron in service and the owner Ted. All are wonderful to work with and provide great customer service. We would recommend Nielsen to anyone looking for a four wheeler or snowmobile.